What is the Online STI Prescription Referral Fee for?
The Referral Fee is for an Online Prescription to our Partner Doctors team and is for the following positive test results:
Herpes Simplex I and II
How does our STI Prescription work?
After you have the results of your STI test, and if it’s positive, you can have your prescription if you book this service. After you’ve booked the service, please contact us via email: at cs@medicinesat online.org.uk or via telephone: at 020 3637 038at four and let us know your order number. We will contact you, and you will receive the prescription within 24 hours.
Reading and interpreting Results:
The Instrument Manufacturer of our PCR and Extraction instruments are validated and specifies a sensitivity and accuracy of more than 80% and up to 98.7% depending on the sampling accuracy, the environment and conditions and the sampling method selected by the customer.
To explain in layman’s terms, a swab sample stick that carries 100,000 bacteria or virus bugs may give a different result than a swab sample stick with 10 bugs.
Overall result accuracy varies depending on patient infection intensity, health and quality of the sampling procedures by the home-based customer. And how many “bugs” are on the swab stick returned to our laboratory.
Result accuracy can be less than the above range due to these factors
Shipping and Return Policies
Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.
Shipping & Return:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to: Medicines Online, 89 Falcon Rd, London. SW11 2PF
You can read our full return policy here:
We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.