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Live Positive, Live with Faith...

Live Positive, Live with Faith...
Live Positive, Live with Faith...

Terms of sales

Partner Main Terms and Conditions

Medicines Online is a provider of reception and appointment booking services. Partner is a qualified health professional willing to provide the specified Test and Vaccination services in the Partner Form.

Medicines Online agree to the following: 

  1. Marketing of appointment services
  2.  Display Partner on the MULTIMULTI booking system according to partner parameters set in the Partner Plugin Form.
  3.  Customers may make appointments according to the Partners availability set by the Partner login in the booking system.
  4.  Take payments from the customer at the time of the booking request
  5.  Send payments Partner account within 2-5 days of customer payment.
    1. Less VAT,
    2. Medicines Online booking commissions 10%. Currently set at a flat rate of 10%. Volume discounts may be available from 10%.  Medicines online may vary the commission rate by giving 30 days advance notice in writing.
    3. And less costs of the Test Kits and Solutions and delivery cost. Unless Partner provides their own equipment and solutions.
  6.  Medicines Online may recommend or provide test kits and solutions for Partner to conduct the specified services. Partner is not obliged to purchase or use such recommended test or vaccination solutions. But if partner chooses an alternative solution, they must get approval from Medicines Online in writing in advance. Such approval will not be unreasonably withheld.
  7. Medicines Online Test Kits and other test or vaccination solutions may be invoiced to the Partner on 14 days payment terms.
  8. For the duration of the trial period Medicines Online shall deliver Test solutions according to demand. And deduct the cost of that solution from the money paid by the client.
  9.  Partner agrees to pay Medicines Online for any Test Solution Assets that are partially damaged or rendered useless while in the Partner care.


Partner Agrees to: 

  1. Install Google Calendar on their phone and monitor appointments sent to them each morning. According to user guide.
  2. Login to the Booking System each day or as needed and update their availability. For the purposes of any trial period we recommend an initial availability of 2 hours per day 6 days per week.
  3. Complete the services agreed to using the procedures set out by the equipment manufacturer.
  4. Login to your Partner Account and Validate the test results for your customers and complete the Statement of Alert Status for that customer in your account. 
  5. Not to do anything that will bring Medicines Online into disrepute and to be professional at all times with clients.
  6. Partner agrees to supply their own PPE. And to take precautions as needed according to accepted standards.
  7. Partner agrees to provide a safe place to conduct tests and vaccinations for appointments in or outside of the Partner Test address.
  8. Pay to Medicines Online costs and commissions (not exceeding the cost of the appointment) for appointments agreed to but not attended by the Partner.
  9. I am a health professional and I acknowledge that I am an independent contractor and Medicines Online is not my employer. I will make my own enquiries for test and vaccination solutions to provide the services I have offered.
  10. I have a health professional insurance policy in place.
  11. I understand that Medicines Online may unplug me from their booking system if professional standards are not adhered to.

Note: Specific costings and margins will be provided by email once we have received Your Partner Form.


You agree to these procedures and conditions by selecting the I agree button and submitting the Partner form. 

Patient Disclaimer

  • Medicines Online provides medical screening services. We do not diagnose, treat, or cure medical conditions.
  • Medicines Online does not replace the care of a medical practitioner or counsellor and does not recommend self-diagnosis or self-medication.
  • Depending on the nature of your testing, if you receive a “positive” or “invalid” result, confirmatory testing may be recommended and may involve additional charges and you may be encouraged to seek medical attention for additional follow up.
  • Medicines Online takes no liability for losses in connection with test results or difficulties in boarding your flight.
  • The traveller assumes complete and full responsibility for all aspects of the passenger’s travel arrangements.
  • Medicines Online is not liable for sample collection or injury (or any other clinical event) caused in whole or part during sample collection.
  • Sample taken for testing may be kept for a few days/weeks for further confirmatory testing and/or validation studies. Sample will not be kept for longer than required by the testing laboratory.
  • Must be 18 to sign below. If a patient is under 18, or if the patient does not have capacity to consent for themselves, then parent, adult or responsible person with the patient can sign consent.
  • Must bring valid photo ID for collection of tests and for supervised tests.

Terms & Conditions of Supply for Recruitment Agencies

Regarding placement of staff selected from recruitment agencies (the Service Provider), the nominated recruitment agency agrees to the following Terms and Conditions as set forth.

  1. If the nominated Recruitment agency misrepresents the skills, experience and/or qualifications pertaining to any applicant, fees are not applicable. It is the responsibility of the Service Provider to conduct face-to-face interviews and obtain references and copies of certificates for every applicant to ensure that each applicant is vetted to the highest standard. This is vital to ensure that each applicant is suitable for the role(s) that Medicines Online have advertised for. No allowance will be made if the Service Provider fails to vet each applicant to ensure they have the skills, experience to fulfil the job requirements at Medicines Online. The service provider will use any means at its disposal to verify that the candidate can fulfil the specified job requirements prior to sending to Medicines Online for interview.
  2. If the services provider recommends and sends an applicant that is unsuitable for Medicines Online, for example, the agency has misrepresented the skills/experience/qualifications of any applicant, and this leads to the wastage of resources of Medicines Online (for example time in finding an applicant), then compensation will be required by Medicines Online.
  3. For compensation for resource wastage because of the promoting and selecting an unsuitable candidate for a role at Medicines Online, we (Medicines Online) will not be liable to pay any fees to the Service Provider and reserve the right to consider that applicant for other roles in the organisation without fees to the company.
  4. It is agreed that these terms and conditions of supply are in effect unless specifically notified in writing to Medicines online by the services provider.
  5. If an applicant engages in any activity that harms the assets or reputation of the Company or causes other damage to the Company, then fees are not payable. This includes if the applicant claims he/she can perform the duties as described in the Job Description, but then performs at a poor level because of not having the necessary skills and experience.
  6. Medicines online will process applicants by way of interview but will assume all applicants have been fully vetted by the Service provider before interview at Medicines Online as outlined above and Medicines Online will in no way be liable for any fees because the Service Provider has failed to follow due care in selecting applicants.
We trust the Terms and Conditions as set forth here are agreeable to your agency and very much look forward to doing business with you now and in the future.

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