Health Check Profile 15 in 1, Home Kit

What Is a Health Check Profile Test?

• Call us if you have any questions about this Health Check Test kit.

Why choose our Health Check Profile test kit?

A hassle-free simple kit is sent to your house; follow the easy-to-use instructions, then post it back to our lab free of charge.

• 1 x Stress-Free, Pre-Paid Royal Mail Tracked24,
• Return to Lab Labels included.
• Sample Result sent by email
• If you have questions, call us.
• Next Day Delivery

What does the Health Check kit include?​

• 1 Collection tube
• 3 Lancet
• 3 Alcohol wipe
• 3 Plaster
• 1 Safety bag
• Return bag and Prepaid Label
• Form

How does our Health Check Profile test kit work?

1. Fast, Easy & Private
2. Please follow the instructions for use.
3. WhatsApp support if you need help

Order your kit online and once it arrive collect your sample at home.

Then, drop off the Kit in the morning to the Royal Mail Red Street Box. Use the Track24/48 Return Label to the Lab.

Lastly, once your results are ready, we will send you an email with your Result. Also you can view the report in your Dashboard.

How long does the result take?

The target turnaround time for the result is 1-3 working days. The turnaround time is a guide only and sometimes depends on run schedules.

Please take your sample on a Monday to Thursday to avoid delivery delays at the lab.

Shipping & Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To Qualify for any return, the product must be in the same condition as when you received it. It is not used, not opened, unworn, and in its original packaging. You will also need to send it to us with the receipt or proof of purchase.

Please return to Medicines Online, 89 Falcon Rd, London. SW11 2PF

You can read our full return policy here:

https://medicinesonline.org.uk/return-policy/

We offer next-day delivery; however, courier delivery times are out of our control. We are unable to provide refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. Orders placed by 1 pm are posted on the same day.

Delivery Details in your Dashboard

We will inform you of any delay or substitution by email. Substitutions require customer approval in advance. An order will be delayed if the customer does not reply to our notifications.

Order and delivery processes can be tracked from your dispatch email and MOL account.

MOL carefully ensures that all items are in proper packaging and delivers the goods ordered. By placing an order on the MOL website, you confirm that it’s safe for the package to be sent.

Customer Service: cs@medicinesonline.org.uk