Some Customers Request Support but their product does not include support. Get extra help with your Order, Swabbing or Registration of Samples
Online Telephone support for registration of Test Sample with the Lab
- Need extra Support for your order?
- Up to 30 mins remote Support to help
- Unable to Read English well?
- Confused People
- Stressed out?
- Forgot to Read the instructions but you still have your sample number
- Our Customer Services will spend up to 30 mins helping you with your Swab or registration in your account.
- Gov Travel Providers List for Day 2 and 8 testings.
+ Payment Receipt
Different Tests MAY BE ACCEPTED by certain countries as a Travel Test please check https://www.gov.uk/foreign-travel-advice
Royal Mail Special Postbox is used for COVID Test Kits Returns. But their website does not work to help you find the nearest one. You will need to download their Mobile App. The locator works well on it. Click Here: ROYAL MAIL COVID DROP Box app
* Royal Mail does not work on Sundays and only half the day on Saturdays. This affects deliveries, and DHSC is discussing the issue with Royal Mail. Next-Day Business Day Delivery means that on Day 0, the order will be shipped. If you want next-day delivery to be before Day 0, please add it to your order and send us an email to [email protected] to arrange early delivery. (The standard delivery is shipped on Day 1)